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AllStarWatch takes pride in every item we sell and the satisfaction of ever customer we serve. We hope you will never need to take advantage of our returns policy, but if you do, be assured that you will not be subject to any ridiculous re-stocking fees or other junk charges. There are a few simple steps in returning merchandise to us. If you follow them, they will guarantee that your return will be processed promptly and your payment method will be credited properly. For more information and specific details of our returns procedure and policies, please visit our returns page. But you can be certain that we never charge a restocking fee on un-used, un-damaged merchandise (assuming it was not customized or engraved and includes original packaging). No other company should either. If you are buying something online, chances are you haven't seen it in person. Maybe its too small, too big, or just isn't exactly what you thought. While we do everything in our power to ensure that you know what you are buying by showing large pictures, describing products accurately, and answering product questions promptly, we would never charge you a restocking fee on something you haven't seen before. And why should we? Restocking fees are designed to prevent you from returning merchandise. We don't want you to return merchandise either, that is why we work so hard to ensure your satisfaction. But if for some reason you are not satisfied with a product, just send it back to use by following our return policy, and we'll refund your purchase price (less shipping & handling). No restocking fees or junk charges, ever.
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